A Good Jeweller Is Identified Based On Their Reputation
Here's what our customers have to say
Leyla & Rayan - Dubai
Buying a diamond and designing an engagement ring are – let’s face it – not things which many men have any experience of. And this naivety could easily be taken advantage of by jewellers of ill-repute, so the primary focus in the ‘search phase’ is to find someone trustworthy, experienced and creative to handle this hugely important task. And it was these three qualities that I found in Mona and Robert at Diana Jewellery, and they didn’t disappoint with the end-product. They combine high-tech 3D modelling capabilities with a well-equipped in-house workshop, not to mention a combined experience of several decades in the business. I feel very thankful – and very lucky – to have found them in my search for a bespoke diamond engagement ring, and the new ‘ring bearer’ is certainly very happy to wear this little piece of art on her finger (I’m pretty happy about that too…!)
Charlie and Grainne - United Kingdom
Mona & Robert, we wanted to thank you so much for your help, patience and support in enabling me to put an amazing sparkler on my (now!) fiance's finger! She absolutely loves it!! I will be singing your services from the rooftop to all my friends and you have designed a work of art that has blinded me several times, not to mention engraved a permanent smile on G's face!! Thank you both once again and look forward to seeing you soon for the wedding band consultation! Cheers, Charlie & Grainne"
J&J - United Kingdom
"Having spent six months researching engagement rings and prices following the loss of my wife's ring, I stumbled across Diana Jewellery. What a find, customer service and competitive pricing ticked and best of all unbelievable quality and workmanship that goes into each and every one of their pieces. The diamond engagement ring I designed turned out to be better than I imagined and my wife amazed that the replacement was even more amazing than the original ring we lost! I highly recommend Diana Jewellery if you are looking for exceptional quality and service to match."
Stuart and Henrieta -Dubai
"I started with a very vague idea of the engagement ring I wanted to design for Henrieta. She had no idea I was going to propose, and it had to be perfect. I met with Robert and Mona after visiting a couple of other jewellery designers in Dubai. I found them to be so much more passionate about my idea than others and were very accommodating when it came to timelines and budget. Robert particularly gave me valuable advice on the complexity of the design based on this years experience, and I could feel him getting more and more excited about what we came up with as we worked through the process. The diamond they sourced was also perfect. Henrieta is absolutely delighted with the ring, and receives compliments on a daily basis from colleagues and complete strangers."
Dagmar Basquill - Unites Kingdom
"I found Diana Jewellry online before my trip to Dubai and discussed with Mona over email about making a ring which was to use my ring, my mums ring and my grandmas ring. It was for me a very sentimental project and one which was very important to get right. Mona then arranged for me to meet at her offices on arrival in Dubai. The whole process was made easy and the customer service was fantastic. The price was made clear to me from the start and I was able to trust Mona and her husband immediately when I met them in person.
The ring was made for me to my design in a very short time whilst I was holidaying. The result is simply outstanding and the craftsmanship involved is incredible.
I now have a very special ring which I will treasure and which brings me old and new memories every time I look at it.
Thank you so much Mona and Robert. I would recommend anyone to use the custom design service."
James & Annabel - Australia
"Robert and Mona were incredibly professional and helpful when it came to custom designing our engagement ring. Robert sourced the sapphire exclusively for us and met us two-three times to discuss the various design options. After being to numerous other jewelry stores, it was great to finally meet decent people who knew what they were talking about and were only interested in providing us with great honest advise and services. We would highly recommend them to anybody."
Alzeta - Dubai
"I searched Diana Jewellery online on an internet browse, and subsequently booked an appointment to go to their shop. I found both Mona & Robert very caring, engaging, detailed. I was happy to be serviced by the owners themselves; in fact Robert works himself in the factory and oversees every piece of jewelry that is made. This is very unique in Dubai, so I cherished this feature in them and I must say I was happy at the end. My entire experience with Diana Jewellery was very positive and I would strongly recommend their services for whoever looking for dedicated customer care and quality of work. I found their quality to be on the high end of the local offering topped with warm and detailed customer focus."
Myra Roberts - United Kingdom
"Dear Robert & Mona,
I want to thank you formally for making my beautiful ring. You have interpreted my drawing so very well and it feels and looks stunning. Because it opens to fit over my knuckle means I'll always be able to wear it if my hands become more arthritic. There must be thousand of women who need your expertise to make their jewellery wearable. I'll be singing your praises whenever I wear it! Please pass on my thanks and admiration to your craftsmen for the amazing workmanship.
My scribbles are finally a reality."
Kamal Naji - Qatar
"Dear Mona, I wanted to thank you very much for the excellent pendant that you made for my little sister. I went through a lot of designs but you were always patient and prompt in your responses - The customer service was excellent. The piece when it arrived was exactly as it was in the drawing I sent you, and you even used a higher quality of diamonds and I appreciate you doing that. I will definitely contact you again if I have another gift I need, and I would like to thank you again for your professionalism and excellent work."
Faaizah Al-Quaid - Dubai
"I've been a client of Diana Jewellery for almost 7 years. The owners are lovely to deal with, both personally and professionally. They always offer great advise, demonstrate extreme patience and ensure you are 100% pleased with your finished piece. I just wanted to take a moment to properly say 'thank you' for always making my jewelry-dreams come true! And to anyone contemplating working with the Diana team: you might pay a smidge more in terms of finishing: but what you get as a finished piece will blow your mind. The team at Diana have always taken my stones to the 'wow' level and that is priceless! Thanks again!!!"
Nicola and Dario - Dubai
"I was looking for a ring to match an emerald and diamond pendant I was given. I saw someone had been asking for recommendations on having rings designed and made in Dubai and thought I'd take a look. I found the staff at Diana Jewellery to be very knowledgeable about the stones and designs, also honest people giving you something genuine; they tried their best to fit my requirements.
I am so pleased with my ring, it is a special gift for my first pregnancy, so a special time for me! It is something very personal as myself and my husband chose the stones and with the help of staff at Diana Jewellery, the ring is perfect!
Thank you for all your advice and suggestions."